Mpix ROES

Mpix ROES is a downloadable software application that provides an alternative method for ordering prints and products from Mpix. This is an excellent option for some customers as it allows for large orders to be processed very quickly.

With Mpix ROES, the images are uploaded at the end of the order, which means that you can configure your entire order first and then upload your order and images together at the end of the process. This could save you time as you do not need to wait until your images are uploaded before you configure your order.

One important difference with Mpix ROES is that your images and order information will not be added to your account on Mpix. This means that order tracking is not available for orders placed with ROES and your images will not be available for sharing.

Read more below to find out if this is the right solution for you.

With Mpix ROES...
  • Large orders can be quickly processed.
  • Image upload occurs at order completion to increase ordering efficiency and decrease downtime.
  • Completed orders can be uploaded via the internet.
  • Simple navigation including drag and drop functionality enhances the user's experience.
  • Save time with batch thumbnail renaming and rotation.
How it works...
  1. Download the software by clicking the "Download Mpix ROES" button.
  2. Preview your images from your own hard drive.
  3. Drag and drop your images to a preview screen.
  4. Apply all details to your order.
  5. Check "Add to Order" and complete the process.
  6. Your files will be uploaded at the end of the order process.
Frequently Asked Questions
What software is required to make the ROES system work?

You should have a minimum 500MHz speed processor with 256MB RAM and the latest Java Runtime loaded. Any Java capable system can be used, so Apple OS X 10.3 or higher, Linux, and all current versions of Windows will support the application. Be sure to maintain enough free drive space to build, save, and retain order files.

What is Java?

Java is a programming language developed by Sun Microsystems that creates code for interactive applications that is executable on web pages by web browsers. These Java applications can execute on any platform--Mac, PC, etc.

What version of Java is needed to run ROES?

Java 1.4

Does ROES work with all operating systems?

Any Java capable system can be used, so Apple OS X 10.3 or higher, Linux, and all current versions of Windows will support the application.

Can I run ROES without logging in to Mpix?

Yes, you can create a shortcut on your desktop to launch the ROES system without logging in to the Mpix site.

If you skipped the shortcut install, you can create the shortcuts from within Java Web Start's Application Cache Viewer. To get there, Click Start - Run and type javaws.exe and press Enter. Find the ROES application you want a shortcut for and right-click on it. Select Install Shortcuts and they will be created. If using an older Java 1.4 version, right clicking will not get a response (you may also need to click View and select Downloaded Applications to see the right list). Instead, select the ROES application you want, click Application in the menu bar and select Create Shortcuts. To remove a shortcut, follow the same steps and select Uninstall/Remove Shortcuts.

What are some reasons the ROES won’t start or may not transmit to the lab?
  1. Windows XP Service Pack 2 - Settings of the new Windows Firewall can prevent the client from launching or creating an FTP connection. Try turning the firewall off or set it to prompt for exceptions such as FTP.
  2. Various Anti-Virus Applications – We have found that the home use versions of the Norton Internet Security/Antivirus and McAfee Security applications can prevent the client from starting. Try disabling these temporarily if the client will not start and turning them back on after successfully starting and installing shortcuts. To do this, open Control Panel and Administrative Tools and go into Services. Find the Norton or McAfee security services (proxy agent, firewall, network monitor, etc.), right-click on them and select Stop.
  3. Internet Explorer (IE) Security Settings – If set to high may block the ActiveX calls made during the client launch. Try resetting Internet Explorer’s security levels (found in IE under Tools – Internet Options – Security tab) to default.
  4. Internet Explorer Pop-Up Blocker – This is a new option that installs with Windows XP SP2. Try turning this off in Internet Explorer under Tools – Pop-up Blocker.
  5. Clear out your Internet Explorer cache – This can be done in IE under Tools – Internet Options. On the first tab, General, look in the center section marked Temporary Internet Files and select Delete Files. Click OK at the confirmation window, wait for the mouse pointer to return to normal from the hourglass, and try the client launch again.
  6. If you have run ROES before on the system and it is suddenly failing with an Invocation Exception error, after clearing out Temporary Internet Files in the steps above, remove the ROES application from Java Web Start to ensure a fresh download and install. Select Start - Run, type javaws.exe and press Enter. When the Java Web Application Viewer opens, find the ROES application for your lab and highlight it. In Java 1.4, select Application and Remove. In Java 1.5, click the button at the bottom to Remove Selected Application. This will remove the lab’s ROES from your system along with any desktop shortcuts. To reload, go to the lab’s web site in your browser and click on the ROES start link.
Get Mpix ROES Software
  1. Download the software.
  2. Build your order.
  3. Submit your order and images.