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Images can be ordered by uploading images to Mpix albums, or through Mpix ROES.
Mpix ROES is both Mac and PC compatible, and has distinct advantages depending
on your needs.
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Which ordering system is right for you?
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Images can be uploaded and stored for 60 days. This
allows for sharing, ordering, tracking and convenient reorders. |
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Large orders can be processed very quickly and the upload
process is performed at the end of the order. However some functionality like
sharing and tracking is not available.
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| With Mpix ROES... |
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Large orders can be quickly processed.
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Image upload occurs at order completion to increase ordering efficiency and
decrease downtime.
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Completed orders can be uploaded via the internet.
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Simple navigation including drag and drop functionality enhances the user's
experience.
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Save time with batch thumbnail renaming and rotation.
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| Here's how it works... |
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Download the software by clicking the "Download Mpix ROES" button.
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Preview your images from your own hard drive.
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Drag and drop your images to a preview screen.
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Apply all details to your order.
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Check "Add to Order" and complete the process.
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Your files will be uploaded at the end of the order process.
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| FAQ |
| What software is required to make the ROES system work? |
You should have a minimum 500MHz speed processor with 256MB RAM and the latest
Java Runtime loaded. Any Java capable system can be used, so Apple OS X 10.3 or
higher, Linux, and all current versions of Windows will support the
application. Be sure to maintain enough free drive space to build, save, and
retain order files.
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| What is Java? |
Java is a programming language developed by Sun Microsystems that creates code
for interactive applications that is executable on web pages by web browsers.
These Java applications can execute on any platform--Mac, PC, etc.
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| What version of Java is needed to run ROES? |
Java 1.4
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| Does ROES work with all operating systems? |
Any Java capable system can be used, so Apple OS X 10.3 or higher, Linux, and
all current versions of Windows will support the application.
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| Can I run ROES without logging in to Mpix? |
Yes, you can create a shortcut on your desktop to launch the ROES system
without logging in to the Mpix site.
If you skipped the shortcut install, you can create the shortcuts from within
Java Web Start's Application Cache Viewer. To get there, Click Start - Run and
type javaws.exe and press Enter. Find the ROES application you want a shortcut
for and right-click on it. Select Install Shortcuts and they will be created.
If using an older Java 1.4 version, right clicking will not get a response (you
may also need to click View and select Downloaded Applications to see the right
list). Instead, select the ROES application you want, click Application in the
menu bar and select Create Shortcuts. To remove a shortcut, follow the same
steps and select Uninstall/Remove Shortcuts.
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| What are some reasons the ROES won’t start or may not
transmit to the lab? |
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Windows XP Service Pack 2 - Settings of the new Windows Firewall can prevent
the client from launching or creating an FTP connection. Try turning the
firewall off or set it to prompt for exceptions such as FTP.
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Various Anti-Virus Applications – We have found that the home use versions of
the Norton Internet Security/Antivirus and McAfee Security applications can
prevent the client from starting. Try disabling these temporarily if the client
will not start and turning them back on after successfully starting and
installing shortcuts. To do this, open Control Panel and Administrative Tools
and go into Services. Find the Norton or McAfee security services (proxy agent,
firewall, network monitor, etc.), right-click on them and select Stop.
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Internet Explorer (IE) Security Settings – If set to high may block the ActiveX
calls made during the client launch. Try resetting Internet Explorer’s security
levels (found in IE under Tools – Internet Options – Security tab) to default.
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Internet Explorer Pop-Up Blocker – This is a new option that installs with
Windows XP SP2. Try turning this off in Internet Explorer under Tools – Pop-up
Blocker.
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Clear out your Internet Explorer cache – This can be done in IE under Tools –
Internet Options. On the first tab, General, look in the center section marked
Temporary Internet Files and select Delete Files. Click OK at the confirmation
window, wait for the mouse pointer to return to normal from the hourglass, and
try the client launch again.
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If you have run ROES before on the system and it is suddenly failing with an
Invocation Exception error, after clearing out Temporary Internet Files in the
steps above, remove the ROES application from Java Web Start to ensure a fresh
download and install. Select Start - Run, type javaws.exe and press Enter. When
the Java Web Application Viewer opens, find the ROES application for your lab
and highlight it. In Java 1.4, select Application and Remove. In Java 1.5,
click the button at the bottom to Remove Selected Application. This will remove
the lab’s ROES from your system along with any desktop shortcuts. To reload, go
to the lab’s web site in your browser and click on the ROES start link.
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