Could really use some ornaments with a vertical orientation for the photo... most of these are horizontal and it's really limiting me!!
Hey Emily! Thank you for the suggestion - we will pass this along to our team.
|Brandy Brabaw Udovich|
Agree! I think I'll hold off ordering and check back to see if more vertical orientations have been added.
|Cassandra Zemany Howe|
I ordered a photo ornament yesterday and received it today. I am very impressed by your timely manner, quality and the price. Thank you MPIX! I will highly recommend you for this product! :)
I placed my order earlier today and ordered expedited shipping. Will I recieve them by Xmas? Thanks!! ~Tammy
Hey Tammy! You will get your order by Christmas. Thanks!
Are there any options to design your own with a front AND a back?
Hey Jana! Please e-mail our customer service team about this order. The ornaments are typically the same on the front and back, but they might be able to help you. Their e-mail address is firstname.lastname@example.org. Thanks!
Can you provide DIY file specs (measurements and dpi) on the round ornament? I've created a square 2.75" .ai file with text and when uploaded it will not center in the ornament template.
Hey Keith! Our Customer Service team can provide you with these - please e-mail them at email@example.com and they will assist you. Thanks!
Is there a way to make an Our First Christmas Ornament?
Hey Stacy! We do have our DIY ornament section that lets you customize and create your own design! It is located here: http://www.mpix.com/products/funstuff/ornaments/diy--246_1#cat=246. Thanks!
Are the ornaments one sided or is it printed on both sids? What are they made of?
Hey Stacy! The ornaments are double sided and printed on metal. Thanks!
Mpix Thank you
|Beth Steffensen Montpas|
When using the DIY holiday ornaments, does everything show INSIDE the red line?
That's correct, Beth. The entire image needs to extend to the outside edge, keeping any critical elements inside the red line.
|Christine Ford Mediamolle|
I'm trying to create an ornament but 2013 isn't an option…can I still order a 2013 ornment??
You sure can, Christine. When you are adding your photos to the Ornament design you have selected, you are able to choose 2013 as the year.
|Renae Liotta Diaz|
When I ordered my 2013 ornaments, I thought I saw that I could still get ornaments that say 2012. Now that it's after Christmas and I have a chance to scan last years Christmas photos, I don't see any 2012 options anymore. Are they still available?
They sure are, Renae. When you are adding your photos to the Ornament design you have selected, you are able to choose 2012 as the year.
|Alexis Anderson Lavko|
Mpix Now that it's 2014, are you still able to choose 2012?
Hey Alexis, if you contact our customer service team at firstname.lastname@example.org they can make that change for you. Thanks!